Overview: Transdev is the larger private sector operator of multiple modes of passenger transit in North America; providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 200 transportation contacts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming.
Transdev’s San Francisco Paratransit Operations has provided paratransit service to San Francisco since 2014, providing regular ADA paratransit services, group services and shopping and cultural group services. The system is comprised of a revenue fleet of 150 vehicles and approximately 200 employees.
Purpose of Position:
The Road Safety Supervisor provides direct supervision and leadership to the drivers and aides; monitoring and addressing driver safety performance, timely rollouts, On Time service provision, and Drive Cam safety system review. The Road Safety Supervisor also investigates incidents and accidents and works closely with the Safety and Training Manager and other managers to foster a work environment of safety and quality customer service.
Performs drivers’ safety evaluation ride checks, observation of drivers while making their runs, and prescribes the necessary retraining;
Maintains radio and telephone contact with transit vehicle drivers and coordinates service provision
Responds to service problems including rerouting and passenger events with the goal of restoration of interrupted service
Investigates accidents and incidents
Directly supervises drivers, responsible to lead, coach, and discipline drivers up through the Written Warning level of progressive discipline
Provides relief to service provision by driving in revenue service if required
Reviews and investigates Drive Cam video, and applies the appropriate interaction with the driver in accordance to established policies
Provides leadership to the operations employees by demonstrating safe work behaviors and following all company rules and policies
Investigates and responds to situation reports and potential unsafe locations; making reports and recommendations
Effectively communicates with management personnel regarding operational or safety issues or concerns and coordinates efforts toward their resolution
Provides passenger assistance to drivers
Coordinates with departmental managers to address roadside problems
Prepares and maintains reports and performs clerical activities associated with operations
Assists the Safety and Training Manager in the administration of the company’s Drug and Alcohol testing and Work Comp programs
Supervises staff and responsible to direct, coach, discipline, retrain or coordinate retraining within established guidelines
Documents employee actions within established guidelines
Works in cooperation with other managers and supervisors to ensure seamless, safe, high quality service to passengers
Embraces Transdev’s safety vision; adopts and employs the company’s safety rules, policies, and procedures; effectively communicates safety and on time service expectations to drivers
Assists in the investigation of passenger comments and other matters in close coordination with others
Provide oral and written reports, statistics, data and information internally and externally
Maintains complete confidentiality of all information
Additional duties as assigned
Education, Licensing, and Certifications :
High school diploma or equivalent, such as GED, required
CDL Class C, B or A license
Two years’ experience as a Driver or Supervisor for public transportation service
Previous paratransit driving and supervision experience preferred
Skills and Knowledge Required:
Ability to drive paratransit vehicles
Ability to apply progressive coaching and discipline consistently, timely and in accordance to management’s direction and the terms of collective bargaining agreements
Ability to read, understand, and interpret transit system operating rules, regulations, policies, phases and routes
Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs
Strong written and oral communication skills
Ability to interact professionally with internal and external customers on all levels and be able to work well with diverse groups
Must be able to take a leadership role in solving problems
Must demonstrate satisfactory technical knowledge
Must be able to pass an employment physical examination (pre-employment) and substance abuse
Travel requirement (as a percent): <5% for occasional meetings
Must submit to drug testing and a criminal background check
Must be able to maintain a DOT medical card
Ability to work shifts or flexible work schedules indoors and in air conditioned or well-ventilated facilities
Periods of sitting, typing, or looking at a computer screen in an office or in a cubicle space
Periods of walking and standing outside during operations’ events
Periods of sitting behind the wheel of a vehicle while driving
For more information please visit our website at www.transdevna.com/careers
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
_EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm_
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check
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If you require any ADA accommodations to apply online, please contact your local Human Resources Representative. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
Job Locations US-CA-Brisbane
Posted Date 1 month ago (6/18/2021 6:34 PM)
Requisition ID 2021-14931
Position Category Other
Hiring Manager Mary Mc Lain
Company/Division Transdev Services