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Job Information

Transdev Risk Manager (Claims and Insurance Portfolio) in Calgary, Alberta


As a leading operator and global integrator of mobility, Transdev gives passengers the freedom to move whenever and however they choose. We are proud to provide 11 million passengers trips every day, in 19 countries,with efficient, easy to use and environmentally friendly transportation services that connect people and communities. Ourapproach is rooted in long-term partnerships with public authorities and businesses, and in the relentless pursuit of the safest, best quality and most innovative mobility solutions. Passionate, committed, efficient and partners, our 83,000 employees live in a world where mobility allows us to go further.


Roles and Responsibilities

Reporting to the Senior Manager of Operations, you will be a key player in achieving Transdev's business objectives. Your responsibilities will include:

  • Providing direction to TPA personnel and oversight of claims management practices, including handling of any quality issues.

  • Ensure that risk exposure from claims are always adequately reserved and are adjusted in a timely manner based on the current support in the claim file and new developments. Ensure that appropriate documentation to support reserved value has been or is requested by the file handler.

  • Maintaining a diary for all claims overseen and ensuring that all reporting requirements of carriers and the Company are met.

  • Aiding the securing supporting documentation for subrogation claims and enhancing recovery, including liaison with insurers as needed.

  • Tracking or generating TPA reports for a variety of metrics for Company departments as needed, including Company’s exposure from workers compensation, auto liability and general liability claims.

  • Assisting Company’s locations in submitting information necessary to advance liability or subrogation claims. The manager may also be involved in training of our locations concerning the necessary documents needed regarding claims handling.

  • Assisting file handlers to ensure sound litigation management and efficient performance of external counsel to advance files to the most direct and cost-effective resolution.

  • Assisting the Company (in collaboration with finance department) with insurance planning and procurement, including renewal submissions for various lines of coverage of the Company and its associated entities.

  • Facilitate efforts for placement of insurance policies, surety bonds, and supporting administrative services (e.g., insurance brokers, TPAs, actuaries, and risk management information systems)

  • Directing effective and timely management of insurance certificates, both outgoing issued on behalf of the Company for its various stakeholders, and incoming from business partners (e.g., clients, contractors, and vendors).

  • Actively engaging with external stakeholders to seek opportunities to develop existing programs while identifying and managing current key organizational risks.

  • Developing and maintaining relationships with external and internal stakeholders, carriers, vendors, and other key members of the risk management industry.

  • Evaluating insurance policies and respective coverage for accuracy and confirming adequacy of contractual requirements.

  • Developing strategies to minimize loss exposures to reduce the cost of the property/casualty programs and advising senior management of Company on strategies to reduce risks and their related costs


Qualifications and Requirements

  • Bachelor’s or college degree (Equivalent or relevant work experience will be considered)

  • Combination of 5+ years of risk management and/or insurance experience (experience in transportation, logistics, or infrastructure industries will be considered an asset

  • Experience in the negotiation and administration of multi-line property, auto, and casualty insurance renewals.

  • Experience in claims management is an asset.

  • Bilingual proficiency in French is an asset but not required.

Why work with us?

  • Rewarding career with a growing company;

  • Great company culture;

  • Opportunity to work from home 3 days/week;

  • Group insurance;

  • Carpooling service and underground parking available;

  • Kitchen space with free coffee and snacks;

  • Biweekly lunches and breakfasts with office colleagues;

  • Individual training and career development opportunities;

Additional Information

  • Competitive salary;

  • Permanent, full-time position

Transdev Canada is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

We thank all applicants however only those under consideration will be contacted.

Connect With Us!

If you require any ADA accommodations to apply online, please contact your local Human Resources Representative. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

Job Locations CAN-AB-Calgary

Posted Date 5 months ago (5/7/2023 2:48 PM)

Requisition ID 2023-26535

Position Category Administrative/Clerical/Payroll/HR/Accounting

Hiring Manager Emilie Nketiah

Company/Division Transdev Inc. (Corporate)