The Assistant Branch Manager is responsible for all Drivers, Dispatchers, and Supervisors assigned to the facility.
Supervises day-to-day operations and administrative activities by providing liaison between client and company.
Facilitates problem solving between departments and resolves employee grievances.
Coordinates the scheduling of dispatchers, operators, and supervisors in the Operations Department.
Interacts with the unions representing the employees with the goal of positive interaction.
Monitors operations and coordinates the delivery of service with the Branch Manager and Assistant General Managers.
Ensures that service to Boston Public Schools remains on schedule and professional.
Assigns employee’s duties as needed.
Performs other duties as assigned.
Education, Licensing, and Certifications Required :
Education, Licensing, and Certifications Preferred :
Experience Required :
A minimum of 4 years of passenger transport experience.
A minimum of 2 years of management or supervisory experience.
Experience Preferred :
Skills and Knowledge Required:
Comprehensive knowledge of public management and organization theories, principles, practices, and techniques.
Thorough knowledge of the methods of operation of the transit system’s staff and operational departments.
Thorough knowledge of basic laws, ordinances and regulations underlying the transit operation.
Ability to analyze a variety of complex administrative problems to make sound recommendations for their solutions and to prepare working procedures.
Ability to work effectively with labor unions.
Excellent written and oral communication skills.
Excellent customer service and interpersonal skills.
Must be able to demonstrate poise, tact, diplomacy, and possess good judgment and discretion.
Ability to effectively interact with employees at all levels of the organization.
Proficiency with Microsoft Word, Excel and PowerPoint programs. Ability to achieve competency with propretary and transit-related software.
Highly organized with the ability to handle multiple projects simultaneously while exceeding established goals and objectives.
Must be detail oriented and possess effective time management skills.
Ability to work with employees to resolve issues, to enhance their professional growth, and to ensure safety compliance.
Travel requirement (as a percent): <10% travel between property locations and for meetings.
The physical demands described here are representative of those that must be met by the employee to successfully perform the essential function of this job. Reasonable accommodations can possibly be made to enable individuals with disabilities to perform the essential functions.
Considerable use of the arms; repetitive hand-wrist motion; and much walking, stooping, reaching, climbing, lifting, balancing, and handling of materials.
Must be able to work shifts or flexible work schedules as needed.
80% of work is accomplished indoors and in air conditioned or well-ventilated facilities.
20% of work is accomplished outdoors in various weather conditions, on or near vehicles, on and off Company property.
Indoor work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
May be required to lift up to 30 pounds.
Exposure to heavy traffic areas while performing the duties of the job.
Exposure to considerable amounts of dust, vehicle fumes, and noise.
Must be able to travel for Company training, meetings, or support missions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles. The noise level in the environment is moderate.
The job requirements and duties outlined in this document may be subject to change to meet the needs of each property location.
Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
_EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm_
Drug free workplace.
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.
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If you require any ADA accommodations to apply online, please contact your local Human Resources Representative. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
Job Locations US-MA-Dorchester
Posted Date 3 weeks ago (9/7/2021 2:01 AM)
Requisition ID 2021-15556
Position Category General Managers/Assistant General Managers/Operations Managers
Hiring Manager DONNA SCOTT
Company/Division Transdev Services