Transdev Internal Jobs

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Job Information

Transdev IntelliRide - Dispatcher I in Omaha, Nebraska

Overview

Dispatchers needed inOmaha, NE with pay beginning at $12.50/hr.

Transdev is actively seeking a transportation dispatcher for theirNEMT for Mediciad in different states. We are looking for qualified dispatchers who can provide excellent customer service to both our passengers and our drivers.

Join Transdev and become a part of the largest private-sector operator of transportation in North America one that cares about its employees, passengers and the communities they serve.

Why Work with Us?

  • Comprehensive benefits

  • Career advancement opportunities owing to Transdevs presence in over 200+ communities across North America

Responsibilities

  • Managing run pullouts and openings and closing runs in the Ecolane system (or other designated Dispatch & Scheduling system)

  • Recording late pullouts, uncovered driver callouts, and closed routes

  • Working with service provider window dispatchers to pullout runs as scheduled and/or to obtain additional resources and capacity as needed

  • Pro-actively managing runs to maintain service performance standards

  • Reassigning trips between runs in a timely way, as needed

  • Assigning trips on the wait-list to runs far enough ahead for them to be performed on-time

  • Responding to driver requests for assistance

  • Managing incidents and accidents in accordance with established policies and procedures

  • Recoding denials if necessary

  • Previous dispatch experience may be beneficial, and prior experience as a driver for paratransit operations may be beneficial

  • Excellent knowledge of service area streets, landmarks, and institutions, including all major trip generators and transfer points

  • Excellent knowledge of traffic patterns and their impact on paratransit operations

  • Excellent communication skills in person, over the phone, and on a two-way communication device

  • Strong computer skills with knowledge of Microsoft Office (preferably Ecolane) and the ability to learn new software

  • Ability to work flexible hours

Qualifications

  • Must be at least 19 years old with a high school diploma, GED or equivalent

  • Excellent communication skills with ability to adapt to changing situations, and listen to feedback

  • A customer service oriented mentality with attention to detail

Physical Requirements:

  • Must be able to work shifts or flexible work schedules as needed.

  • Majority of work is accomplished indoors and in air conditioned or well ventilated facilities

  • Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.

  • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

About Transdev:

Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.www.transdevna.com

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

_EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm_

Drug free workplace

If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.

Connect With Us!

If you require any ADA accommodations to apply online, please contact your local Human Resources Representative. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

Job Locations US-NE-Omaha

Posted Date 5 months ago (4/15/2021 12:39 PM)

Requisition ID 2021-14397

Position Category Customer Service/Call Center/Dispatch/Reservationist/Scheduler

Hiring Manager Matthew Leinen

Company/Division IntelliRide

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