PT Taxi Starter/Curbside Greeter
Transdev Services, Inc., the largest transportation company worldwide is seeking Part-Time Taxi Starters/Curbside Greeters. So, bring your excellent customer service talents and become a cubrside ambassador preforming a variety of functions to ensure that quality customer service is provided to each customer!
Why work for us!
Great people to work with!
The Taxi Starter/Curbside Greeter is responsible for serving the customer and driver needs. They greet each passenger and provides information such as fare costs, average length of time to destination, etc. at curbside at the airport.
The Taxi Starter/Greeter dispatch taxicabs in response to telephone requests for service or walkup service.
They maintain operational maps, they contact drivers of assigned sector by radio or telephone to relay requests for service, and they log calls relayed to each driver and addresses of patrons.
In addition, the Taxi Starter/Greeter facilitates transactions among all related parties to include overseeing the transaction type (credit cards, cash, vouchers and coupons); making sure that the proper method of payment is assigned to each customer’s transaction.
High school diploma or GED required.
Two years customer service or basic office experience preferred.
Proven interpersonal skills dealing with the public required.
Pleasant telephone voice/manner.
Strong verbal communication and listening skills are required.
Ability to interact professionally and in a friendly manner with internal customers on all levels and be able to work well with diverse groups.
Ability to deal patiently and in a friendly manner with external customer problems and complaints and remain courteous when faced with difficult or angry customers.
Ability to work various shifts or flexible work schedules.
Ability to handle multiple tasks and work well under pressure.
Able to stand on feet, work outside in various weather conditions (covered area) and walk for long periods of time.
Schedule is evenings, weekends and holidays.
Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.www.transdevna.com
For more information please visit our website at: www.transdevna.com/careers
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
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If you require any ADA accommodations to apply online, please contact your local Human Resources Representative. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
Job Locations US-CT-Windsor Locks
Posted Date 2 months ago (7/15/2021 9:58 AM)
Requisition ID 2021-15141
Position Category Customer Service/Call Center/Dispatch/Reservationist/Scheduler
Hiring Manager Christopher Corso
Company/Division Transdev Services